Return Policy
At ALT P SPONGES, we stand behind the quality of our products and want every purchase to be a positive experience. We will do our best to make things right if you are not satisfied with your purchase.
Returns:
Customers can return items within 7 days of receipt for a full refund.
Items must be returned in their original condition and packaging.
Proof of purchase is required for all returns.
Exchanges:
If you received a damaged or defective item, we’re happy to exchange it for the same item.
Exchanges are subject to inventory availability.
Refunds:
Refunds will be processed to the original method of payment within 7-10 business days of receiving the returned item.
Return Shipping:
Customers are responsible for return shipping costs unless the item is being returned due to a defect or error on our part.
Please contact our Customer Service team to initiate a return or exchange.